Customer Portal
Preamble
These present General Terms and Conditions (hereinafter referred to as T) govern the use of the Taxi 2244 Customer Portal between CC Taxicenter GmbH (hereinafter referred to as “CC”), Pfarrgasse 54, 1230 Vienna, and the user of the Customer Portal. Upon successful registration and acceptance of the T, the user has the right to use the services offered on the Customer Portal. By accepting the contract, the user accepts these present T and confirms the accuracy of the data provided by them.
1. Subject Matter of the Contract
Customer Portal – Brokerage of Taxi Rides
1.1. CC provides the Customer Portal to the user free of charge. The application enables the user to place taxi orders in real-time or make advance bookings directly via the provided software. The user has the option to be connected with the geographically closest available taxi vehicles. To use the Customer Portal, the user must be registered with an individual customer account.
1.2. The user concludes a brokerage agreement with CC for the arrangement of taxi services. It is stipulated that the transport contract is concluded exclusively between the affiliated taxi company and the user. Claims arising from passenger transport arranged via the Customer Portal therefore exist only between the taxi company and the user.
1.3. The fare is calculated according to the applicable Linz taxi tariff.
1.4. Furthermore, the user has the option to order taxi vouchers and inquire about approximate prices for taxi rides.
2. Contract Duration and Termination
2.1. The contract for the use of the Customer Portal and the offered services and brokerage services comes into effect on the date of the user’s acceptance of the T and is concluded for an indefinite period. The contract can be terminated by either party at any time without stating reasons, in writing (email is sufficient). However, any obligations established up to that point remain valid despite deletion and can be claimed by CC.
2.2. Payment for the ride can be made either in cash, by credit card, or on account.
2.3. CC does not assume any liability towards third parties, for the taxi companies, or the taxi drivers.
3.1. The user undertakes to provide truthful data (username, email address, telephone number). The user must refrain from any actions that could lead to an impairment or overload of the Customer Portal.
3.2. The user undertakes to take all reasonable precautions to protect access data from unauthorized third-party access. The user is prohibited from passing on access data to third parties.
3.3. The customer undertakes to immediately notify CC at the email address: office@taxi2244.at upon becoming aware of the loss or theft or suspicion of misuse.
4.1. Personal data are all information by which a person can be directly or indirectly identified, e.g., name, residential address, email address, date of birth, occupation, bank details, etc.
4.2 In the event of registration in the Customer Portal, CC collects and processes the personal data provided by the customer and uses it for the purpose of contract execution.
4.3 The customer can exercise their rights contained in the GDPR and DSG at any time. You can find more information on this in the data protection notice.
5.1. CC assumes no liability for damages arising from or during the performance of the transport service.
5.2. The user is obliged to ensure sufficient funds in their bank account for payments made via direct debit. Should the bank account not have sufficient funds during a debit attempt by CC, the user must bear the costs incurred due to insufficient funds (especially those of the chargeback).
5.3. CC assumes no liability for the processing of cashless payments, especially for credit card debits or payment processing via PayPal. In the event of incorrect or erroneous bookings, as well as disruptions during the payment process, the user must contact the payment service provider directly.
5.4. A guarantee for uninterrupted availability of the Customer Portal and its functions cannot be given. However, CC strives for high reliability of the system.
6.1. The use of the Customer Portal’s services is free of charge for the user. However, the user must bear the costs for the end device, ensure the provision of a stable internet connection, and cover these costs.
7. Supplementary Provisions
7.1. These T are exclusively subject to the law of the Republic of Austria, excluding the UN Convention on Contracts for the International Sale of Goods.
7.2. The place of jurisdiction for all legal disputes arising from or in connection with the T is Vienna.
7.3. All changes and additions to these T require written form.
7.4. Should any provision of this contract be or become invalid, the validity of the remaining provisions shall remain unaffected. The invalid provision shall be replaced by a valid provision.
7.5. CC reserves the right to change, improve, temporarily suspend, or no longer offer the Customer Portal in a manner reasonable for the user. The user is not entitled to continuous or uninterrupted availability of the application. CC has no influence on the actual availability of the brokered taxis and cannot assume any liability for this.
Vienna, May 2018